FREQUENTLY ASKED QUESTIONS

Have a question? You might find the answer below! We’ve gathered the most common queries to help you plan your visit with ease. If you can’t find what you’re looking for, feel free to get in touch at hello@daffodilliverpool.co.uk

 

OUR COMMONLY ASKED QUESTIONS:

  • Step-free access to the main entrance and public areas.
  • Accessible toilet available on the main and upper deck.
  • Accessible-friendly toilets on the lower deck (with stepped access).
  • Dedicated wheelchair spaces with companion seating.
  • Assistance dogs welcome throughout the venue.
  • Hearing loops installed at key service points.
  • Large-print menus available on request.
  • Dietary needs catered for with clear menu labelling.
  • Quiet spaces available if you need a calm environment.
  • Website fully accessibility-tested (WCAG 2.1 AA standard).
  • Aligned with citywide safety initiatives, including Ask for Angela and waterfront stakeholder partnerships.

If you have any specific requirements, please contact us in advance – our team is here to help.

Our Promenade Bar is open every day from 12:00pm.
Food is served daily from 12:00pm–6:00pm.

Sunday–Thursday: open until 11:00pm.
Friday – Saturday: open until late.

Our Main Deck Restaurant is open Wednesday to Sunday.

Wednesday–Friday: 4:00pm–8:45pm
Saturday: 2:00pm–9:45pm (Afternoon Tea: 12:00pm and 12:45pm)
Sunday: 12:00pm – 6:00pm (Roast Menu only)

Yes, accompanied children are very welcome during the day and early evening. We ask that all under-18s leave:

– by 8:00pm in the Promenade Bar
– by 10:00pm in the Main Deck Restaurant

We welcome well-behaved dogs in our outdoor areas only. Dogs are not permitted inside – with the exception of assistance dogs.

Assistance Dog Policy:

Assistance dogs are fully welcome throughout the venue, including indoors. If you require any additional support during your visit, please don’t hesitate to let our team know.

Yes! We offer step-free access to all areas and have accessible toilets available by our restaurant.

Yes. we take allergens very seriously.

If you have any dietary requirements or allergies, please let us know in advance when booking so that our team can advise you on suitable options and ensure your meal is prepared with the utmost care.

We don’t reserve tables for drinks—these are available on a walk-in basis only. If you’d like to reserve an area for a private event, please click here

If you’ve lost something during your visit, please contact us via email at hello@daffodilliverpool.co.uk or call us on 0151 203 4240. We’ll do our best to help.

Yes, we do! Gift cards are available to purchase here online. They make the perfect treat!

All we ask guests to dress smart-casual. No sportswear, please.

Tables are allocated for specific time slots depending on party size. Please refer to your email confirmation for your table’s return time.

Yes! Please send press enquiries to marketing@daffodilliverpool.co.uk(please note: we do not take reservations via this address.)

You can also sign up for our press mailing list here