PRIVACY POLICY

Last Updated: 5th May 2026

Welcome to Daffodil Liverpool (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. Our Privacy Policy details our approach to the processing of all personal information, with the aim of full transparency. This policy also details the types of personal data that we process, where we obtain it from and what it is used for.

 

FULL POLICY

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.daffodilliverpool.co.uk (our “Site”) or providing personal data to us, you are accepting and consenting to the practices described in this policy.

For the purpose of the European General Data Protection Regulation (2016/679) (the “Legislation”), the data controller is Liverpool City Ships Ltd, with registered number 12109293 and registered address at 9-11 Glegg Street, Liverpool, Merseyside, England, L3 7DX. 

PERSONAL DATA WE COLLECT FROM YOU

“Personal data” can be categorised as information that relates to you and allows us to identify you, either directly or in combination with other information that we hold as a company.

We will collect and process the following data about you:

Information you give us 

This can be defined as personal information that you give us by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise:

  • Name
  • Email Address
  • Gender
  • Post Code (if provided)
  • Phone Number
  • Birthday
  • Address
Ways we collect information
  • Subscribing to our newsletter
  • Subscribing to our loyalty schemes
  • Booking a table
  • Purchasing a gift card
  • Registering for WiFi in a restaurant or Promenade bar
  • Applying for a job
  • Filling in a contact/enquiry form
  • Purchasing tickets to any affiliated event

 

How We Use Your Information

We use your data for the following purposes:

  • To respond to enquiries and provide customer support
  • To manage and confirm bookings
  • To send booking confirmations or updates
  • To send marketing communications (only if you have opted in)
  • To improve our website and services
  • To comply with legal obligations

 

Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – for marketing emails and mailing list subscriptions
  • Contract – to fulfil booking requests
  • Legitimate interests – to respond to enquiries and improve services
  • Legal obligation – where required by law

 

Sharing Your Data

We do not sell your personal data. However, we may share your information with:

  • Booking system providers or reservation platforms
  • Email marketing services (for newsletters)
  • IT and website service providers
  • Legal or regulatory authorities, where required

All third parties are required to respect the security of your personal data.

 

Data Retention

We retain your personal data only for as long as necessary:

  • Enquiries: typically up to 12 months
  • Booking records: as required for operational and legal purposes
  • Mailing list: until you unsubscribe

 

Cookies

Please see our cookies policy for more information

Our website may use cookies to:

  • Improve user experience
  • Analyse website traffic
  • Remember your preferences

You can control cookies through your browser settings.

 

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request the deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (for marketing)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

 

Children

In compliance with the Children’s Online Privacy Protection Act, we require all children under age thirteen (13) to obtain parental consent to join any of our lists. All terms of our privacy policy apply to children under 13.

 

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

Where we store your personal data

We are committed to taking appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, and against accidental loss, destruction or damage to personal data.

All information you provide to us is stored either in a system on the premises of an appointed third party, or on our secure servers. The main systems we use are:

 Newsletter Data: Airship

Gift cards: Toggle

Bookings: Collins Design My Night

Any payment transactions will be encrypted using SSL technology.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

 

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Daffodil Liverpool
Email: hello@daffodilliverpool.co.uk
Address: The Daffodil, Canning Dock, Liverpool L3 4AN

Telephone: 0151 203 4240